Text Analysis for Case Intelligence (TACIT) is a revolutionary solution transforming how organizations manage case-related decisions across diverse industries. Powered by Generative AI, Large Language Models (LLMs), and Machine Learning, TACIT accelerates case decisions, delivering the speed and accuracy essential for today’s fast-paced environments. Designed for government, healthcare, insurance, and financial services, TACIT empowers decision-makers to predict outcomes with confidence, driving trust and improving customer experiences.
TACIT draws from historical precedents, organizational policies, business rules, and relevant laws to provide deeply contextualized insights. This capability not only enhances the accuracy of case resolutions but also ensures process reliability and informed decision-making. Whether expediting healthcare, payments, managing compliance, or supporting complex legal appeals, TACIT adapts to the specific needs of each industry to streamline workflows and mitigate risks.
Built to ease workload and drive operational efficiency, TACIT is a powerful tool for organizations looking to reduce delays, minimize costs, and boost productivity. By harnessing the power of AI to deliver tailored insights, TACIT transforms case management into a faster, more precise, and truly intelligent process.
Designed to streamline complex processes, TACIT addresses challenges in areas like claims processing, compliance management, and legal appeals. Whether it’s expediting healthcare payments, mitigating risks in banking, or processing disability and immigration cases, TACIT delivers tailored, industry-specific insights that reduce delays and boost efficiency in case management.
TACIT harnesses the transformative power of unstructured case data—from case files and claims to emails and chats—using advanced Natural Language Processing (NLP). By extracting, distilling, and structuring essential case facts, TACIT turns complex data into machine-readable insights, fueling sophisticated Machine Learning (ML) models to uncover hidden patterns and predict case outcomes with confidence.
With Large Language Models (LLMs) like ChatGPT as its foundation, TACIT deeply interprets the semantics of case data. It captures embedded policies, regulations, and business rules, delivering tailored insights that support case decisions with nuanced justifications. This understanding is amplified by TACIT’s ability to surface precedent cases with high similarity, empowering decision-makers to make more informed, evidence-backed resolutions across various case management scenarios.
TACIT’s human-in-the-loop design allows case workers to play an active role in refining predictions, offering a seamless blend of human judgment and machine intelligence. This symbiotic approach ensures that TACIT not only boosts predictive accuracy but also adapts in real-time to an organization’s unique decision-making standards.
Organizations can fine-tune TACIT’s language models with domain-specific knowledge, making it context-aware and industry-ready, whether in insurance, healthcare, or government. With custom-trained ML models and predictive scoring, TACIT aligns case outcomes with industry and organizational needs, fundamentally transforming case management.
TACIT isn’t just a tool; it’s an engine for uncovering insights, supporting complex case dispositions, and making every decision data-driven and transparent.
Unlike conventional systems that rely on basic data extraction, TACIT is designed with advanced AI that understands the semantic depth of case data. It navigates unstructured and structured case archives with ease, leveraging domain-specific knowledge to ensure precise, meaningful insights. This semantic intelligence powers accurate predictions for new cases and identifies similar historical cases, transforming decision-making processes.
TACIT isn’t just about retrieving information—it’s about making it actionable. Through intuitive interfaces, workflows, and prompt engineering, TACIT supports seamless human-machine collaboration, allowing users to predict outcomes, justify recommendations, and uncover patterns effortlessly. This actionable intelligence empowers organizations to make informed, context-rich decisions, revolutionizing case management as a natural extension of daily operations.
With customizable workflows, templates, and fine-tuned Large Language Models (LLMs), TACIT adapts to your unique business rules, policies, and domain-specific requirements. This flexibility enables organizations to develop context-aware models that align case outcomes with their business needs, ensuring accurate, industry-specific insights that drive informed decision-making.
TACIT incorporates Retrieval-Augmented Generation (RAG) and advanced prompt engineering to deliver precise semantic insights. This combination enables deeper understanding of case details, enhancing the platform’s ability to deliver tailored recommendations, case justifications, and semantic matching for optimal outcomes.
Built on hyperscale cloud infrastructure, TACIT ensures secure, scalable, and seamless integration into your existing data environment. Leveraging open standards and open-source foundations, TACIT aligns with enterprise IT investments and supports robust, future-ready deployment for case intelligence at scale.
Human-Machine Web Interface – e.g., Web (React)
Customizable Workflows and Templates – e.g., Case Intelligence
LLMs – e.g. Fine Tuning LLM
Predictive Analytics, – e.g., Text Classifications
Generative AI – e.g., Fine Tuned Justification
Plug-and-Play Configurability – e.g., Model Experimentation & MLOps
Semantic Search – e.g., Vector Distances
Transform how government agencies handle complex case appeals. TACIT empowers federal, state, and local governments to make faster, data-driven decisions on cases like unemployment, disability, immigration, and labor. By leveraging advanced AI, TACIT digs deep into case histories, policies, and regulations to provide accurate, compliant, and transparent resolutions—ensuring citizens receive timely and fair outcomes.
Revolutionize tissue donor screening with precision insights. TACIT’s AI capabilities sift through electronic medical records and donor profiles, identifying key quality markers buried in unstructured data. By automatically screening for donor suitability and microorganism acceptance criteria, TACIT helps medical professionals make informed, swift, and safe tissue donation decisions, enhancing patient outcomes and streamlining compliance with medical standards
Accelerate and streamline insurance claims processing like never before. TACIT analyzes investigation reports, insurance policy coverage, and historical precedents to determine claim eligibility with unmatched accuracy. By unearthing insights hidden within complex reports and policy documents, TACIT reduces processing time, minimizes errors, and ensures claims are settled efficiently. Deliver a superior customer experience with data-backed, transparent claim outcomes.
TACIT is your gateway to intelligent case management, where AI-driven insights and predictive models power faster, more informed decisions.
© 2023 Evanke Inc. All rights reserved.
© 2023 Evanke Inc. All rights reserved.
